How Do I return

Make sure you write down the email that you used when you made the purchase and the order number that ends with _LosCabos (XXXX_LosCabos).


Please, follow the steps to return your Los Cabos Shoes:

  • Lodge your return here
  • Enter your Order ID (example 1001_loscabos)
  • Select the item you wish to return
  • Select the return Reason
  • Select your return request method: Refund, exchange, credit note.


Please note: Sale items are eligible for Credit Note Only. For more information on returns, please see our Returns policy.